Training Model Plan

HORENSO & PDCA How to coach your subordinates

09:00 ~ 09:30 Ice Breaking

09:30 ~ 10:00【GAME】

    Keeping a sense of ownership

10:10 ~ 10:30【Group Discussion】

    Debrief : How to keep a sense of ownership

10:30 ~ 11:00【Lecture】

    Debrief:Keeping a sense of ownership & Horenso

11:00 ~ 11:30【GAME】

    Communication Game - Five shapes

11:30 ~ 12:00【Lecture】

    How to enhance your interpersonal skills

12:00 ~ 13:00 Lunch time

13:00 ~ 14:30【Case Study & Role play 】

    Case Study - A Late Report

15:10 ~ 16:00【Lecture & Case study 】

    4 viewpoints of Reporting

    PDCA ~ How to improve your job

    skills through PDCA

16:00 ~ 17:00【Case study & Role play 】

     How to encourage your staff to

     practice Horenso

17:00        Wrap Up

    

 

09:00 ~ 09:30 Ice break

09:30 ~ 10:00【Case study & Role play 】

     How to give proper instructions

10:00 ~ 10:30【Lecture】

     Communication skills for Managers

10:30 ~ 11:00 【Role play 】

     How to guide problematic subordinates

11:00 ~ 12:00 【Test & Lecture】

     Leadership test

12:00 ~ 13:00  Lunch time

13:00 ~ 14:00 【Group Discussion & Role play 】

     Group Discussion - Mr Lee's Coaching method

14:00 ~ 14:30 【Lecture 】

     How to coach different types of subordinates

     (Adaptive Coaching)

14:40 ~ 15:30 【Role play 】

     Giving negative feedback to subordinates

     about Reporting

15:30 ~ 16:00 【Lecture】

     How to give positive or negative feedback

     to your subordinates

16:00 ~ 17:00 【Case study & Discussion】

     How to motivate your subordinates

17:00       Wrap Up 

 

Management Mindset training for local managers ? / Sales activities through Role Play 5S activities through real life example

09:00 ~ 09:30 Ice Breaking

09:30 ~ 10:00【Role Play 1】

    Communication techniques

10:10 ~ 10:30【Lecture】

    How not to displeasure your customers

10:30 ~ 11:00【Role Play 2】

    Effective Negotiation skills

11:00 ~ 12:00【Lecture】

    Communication Game - Five shapes

11:30 ~ 12:00【Lecture】

    Win-Win negotiation techniques

13:00 ~ 14:00【Role Play 3】

    A Sales employee's Horenso

14:00 ~ 14:30【Lecture】

    Achieving results through Horenso

14:30 ~ 15:30【Role Play 4】

     How to manage claims/complaints

     effectively

15:30 ~ 16:00 【Lecture】

    How to manage complaints effectively

16:00 ~ 16:30【Role Play 5】

     How to close "a deal/sales?"

16:30 ~ 17:00【Lecture】

     How to close by connecting to the

     next business talk

17:00       Wrap Up 

    

09:00 ~ 09:30 Ice break

09:30 ~ 10:00【Group Discussion】

     What makes a workplace high in productivity?

10:00 ~ 10:30【Lecture】

     Eliminating wastage, irrationality & irregularity

     for higher productivity

10:30 ~ 12:00 【Case study】

     Introduction 5S real life examples

11:00 ~ 12:00 【Test & Lecture】

     Leadership test

 

13:00 ~ 14:00 【Practise】

     Let's look for 5S Kaizen examples

14:00 ~ 14:30 Presentation

 

14:30 ~ 15:00 【Lecture】

     Perspectives required for Genba Kaizen

     (Site improvements)

15:30 ~ 16:00 【Group Discussion 】

     Keys to continuous 5S activities

16:00 ~ 17:00 【Lecture】

     Breakthrough to initiate 5S activities

    

    

 

17:00       Wrap Up 

 

 

Management Training for Local Managers  

09:00 ~ 09:30 Ice Breaking

09:30 ~ 10:30 【Case study & Group Discussion】

    What's necessary in a Mid level

    Manager's job ?

10:30 ~ 12:00 【Lecture & Case Study】 

     4 jobs required of a Mid level manager

13:00 ~ 14:30 【 Case Study】

    Jame's Mistake as a Manager

14:30 ~ 15:30 【Lecture】

    Managing work & Staff development~

    Horesno & OJT ~

15:30 ~ 16:30 【 Case Study】

    Enhancing interpersonal relationships

16:30 ~ 17:00 【Lecture】

    How to enhance interpersonal relationships

17:00 ~ 17:30 Wrap Up

    

 

 

Coaching - How to communicate with local employees

1. Program Duration: 6 hours
2. Targeted Participants : Japanese Managers (& local Managers as well)
3. Methodologies : Role Play (In English, if possible), Case Study, Lecture, test
 

【Topic 1】
English expressions & phrases for gaining Buying-in
・Connecting "Yes" and Action verbs
・Expressions that leave a positive note with your subordinates
・Expressions that leave deep impressions / Expressions that make an impact to your subordinate
【Topic 2】
How to give proper instructions
・Expressions for 5W2H + α
・Pitfalls to avoid when giving instructions
・How to get your subordinate to ask the appropriate questions
【Topic 3】
How to praise your employee
・How to give impactful positive feedback
・English expressions for giving positive feedback
・Positive feedback that encourage learnings
【Topic 4】
How to give negative feedback to your employees
・Negative feedback that drives corrective actions
・Pitfalls to avoid when giving negative feedback
・Negative feedback that encourage learnings

Depending on the progress of the training, content of training may be subject to change or adjustments.

For internal programs, program content can be adjusted to meet the needs and requirements of your company.